For leaders: Turn “What’s in it for me?” into “What’s in it for YOU?”

For leaders: Turn “What’s in it for me?” into “What’s in it for YOU?”

It seems we’ve become more self-centered and focused on personal gains and benefits, especially in today’s society. When narrowing our perspectives to “self,” we create resistance to change because our sole focus is “What’s in it for me?” (WIIFM). The realities of our...
Moving from a Culture of Blame to a Just Culture

Moving from a Culture of Blame to a Just Culture

Well-known public speaker Wolfgang Riebe noted, “No one is perfect… That’s why pencils have erasers.” And, while the first part––none of us is perfect––is true, the second part is a bit glib. Some mistakes aren’t easily erased. In recent weeks, I’ve been in multiple...
Break the Status Quo Through Physician Engagement and Alignment

Break the Status Quo Through Physician Engagement and Alignment

Priorities may be shifting from the status quo for health care executives According to a recent article written by Rachel Popa for Becker’s ASC Review, healthcare executives are increasingly focusing on revenue growth in outpatient services, according to Advisory...
‘Small’ changes render big results: cultural shift to performance excellence

‘Small’ changes render big results: cultural shift to performance excellence

Physician dissatisfaction, staff dissatisfaction, and low patient satisfaction are interconnected, common themes in healthcare leadership discussions. While the cycle seems to spiral uncontrollably, it isn’t impossible to manage the processes of healthcare to...