Leading from the front: The importance of community building for non-profit hospitals

Leading from the front: The importance of community building for non-profit hospitals

Too much of a good thing can sometimes be a problem; there is a risk that caring too much can result in burnout. Even a profession that is literally and figuratively built on it, as is healthcare, there is not immunity to an overdose of caring. You might be thinking:...
Podcast: Getting Your Hospital to Act Like a Startup

Podcast: Getting Your Hospital to Act Like a Startup

Recently I had the privilege to be a guest on the podcast, “Getting Your Hospital to Act Like a Startup.” My part begins in minute 28, but please enjoy the entire episode. Summary: The innovative path is the key to the future of successful healthcare. Innovation and...
Does your hospital know what happens when your bill goes to collections?

Does your hospital know what happens when your bill goes to collections?

This article published recently in the The Atlantic points out that unexpected, large hospital bills can happen to anyone. This caregiver was hounded by collectors, one even inviting them to connect on LinkedIn! As healthcare administrators, we have a good...