Want your employees to do their best work? Make it safe to fail.

Want your employees to do their best work? Make it safe to fail.

As healthcare leaders, we want to inspire and empower our employees to do creative, high-quality work that serves our patients and our communities. There is seemingly no end to the methods executives can use to accomplish this goal, but I have found that no strategic...
Healthcare execs, do you know what’s in your chargemaster?

Healthcare execs, do you know what’s in your chargemaster?

A hospital’s charge description master (CDM), or chargemaster, is often referred to as the “heart” of the healthcare revenue cycle. It includes codes for every procedure, material used, medication, and service that a healthcare organization provides its patients. It...