Direct Support Works! Care Navigators Improve Outcomes Save $$$

Direct Support Works! Care Navigators Improve Outcomes Save $$$

There aren’t too many experiences more overwhelming than being sick and trying to deal with the U.S. health care system. All of us have personal stories of disconnected providers and lousy communication. “It’s like nobody talks to anybody around here!” As a health...
‘Small’ changes render big results: cultural shift to performance excellence

‘Small’ changes render big results: cultural shift to performance excellence

Physician dissatisfaction, staff dissatisfaction, and low patient satisfaction are interconnected, common themes in healthcare leadership discussions. While the cycle seems to spiral uncontrollably, it isn’t impossible to manage the processes of healthcare to...
Direct Support Works! Care Navigators Improve Outcomes Save $$$

Mental Health “Parity”​ Isn’t Enough

We need to dramatically expand access to counseling With each passing day…sometimes even within a passing day we are reminded of how mentally sick we have become. Yet, still, the idea of access to sustained mental health counseling and care is not a priority. We spend...
Never Underestimate the Value of Networking

Never Underestimate the Value of Networking

Business people silhouettes against a blurred city sky with the Earth and a global network immersive interface. Toned image double exposure. Elements of this image furnished by NASA[/caption] It’s Worth the Time and Energy Co-authored by Jim Wiederhold and Steve...