Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
What Do Retirement and the Internal Combustion Engine Have In Common? Read On!
Can you imagine this disappearing from the planet? Some are predicting its demise after 150 years. I suspect it won't go away without some pretty stiff resistance. But there are some pretty compelling ecological arguments for it being replaced....
Converting the currency of patient access into organizational growth and economic development
The best way to provide exemplary patient access is to go to where the patients are. It seems like a simple approach, but healthcare tends to invest in communities by population density usually defined by home address. My team at Centra Health, a four-hospital,...
Mid-tier management development is critical to your success
Often managers and directors are hired because they have become known as experts in their departments or they have been with the organization for several years and want to advance. But are you setting these great employees up for success with this new advancement in...
A Maxim on Leadership
Leadership styles vary from individuals, business entities, and personality types. Styles may range from dictatorial to collaborative and from hands-on to distant delegation. No matter the individual or entity's style, successful business leadership rests on a common...
Will hospital price transparency impact the patient-physician relationship?
The relationship between physician and patient, has been the foundation of healthcare, built on empathy, honesty, and trust. Will moves toward increased price transparency change this foundational aspect of healthcare? Patient-physician relationship While there is...
We Aren’t Made for the Life We Are Living. Here’s why.
We should have paid attention in biology class. Maybe we would have learned how to realize our "whole life potential" of 120+ years But we didn't - and we haven't. We didn't get the message that we have quite the cellular-based biological fortune. So, we squander it....
Want your employees to do their best work? Make it safe to fail.
As healthcare leaders, we want to inspire and empower our employees to do creative, high-quality work that serves our patients and our communities. There is seemingly no end to the methods executives can use to accomplish this goal, but I have found that no strategic...
Build it and they will come…or will they? What happens after you open for business.
So, you’ve finally had the ribbon-cutting ceremony on your new hospital or health clinic. You’ve wrapped up all the media events and private tours with major donors and community leaders. Now it’s time to get to work. Through all of the market studies, building...
Embracing Conflict
While building a culture of trust is essential to a leadership team’s growth and success, the fear of conflict can stop any positive growth in its tracks. Conflict happens, especially in business, and the key is to embrace rather than avoid it. As Patrick Lencioni...
WEBINAR: Life Changing Health & Wellness Concept
Tuesday, February 25th 12:30 pm to 1:30 pm Eastern(11:30 am to 12:30 pm Central)Join us for this FREE informative webinar Life Changing Health & Wellness Concept Disguised as a Gym! If you don’t think that positive lifestyle change, fun, and better health can be...
Technology is improving patient experience inside and outside the hospital
As industry leaders look to the future of healthcare, patient experience continues to gain top priority as a critical pathway to optimizing care and improving patient outcomes. Healthcare providers are visibly aware that the culture of their organization ultimately...
Beware the Accidental Leap into Your Third Age
28,490 and 12,418 The first number will be the number of days I've been on this mudball as of my 78th birthday in March 2020. The second number is the number of days I have left from that point if I were to hit my stated goal of living to 112 1/2. You know, the goal...
Pursuing High-Reliability in Healthcare
As a longtime healthcare Chief Executive Officer who began my career as a registered nurse, my passion has always been to take great care of people, both patients and caregivers. In doing so, I lead with my heart and care deeply about not hurting people. How we...
The Sacrifices of Female Physicians
Just before the holidays, I read a great article in the New York Times, “When the Surgeon Is a Mom.” I found it even more relevant on my second reading after the new year. The article speaks to the tough choices female physicians make when they choose the field of...
Your Attitude May Not Get You Past 78.9
I started my fifth trip this week through the life-altering book "Younger Next Year" by Chris Crowley and Dr. Henry Lodge. If you've been hanging with my weekly diatribes for a while, you know I feel very strongly that there isn't a better book available for...