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We feature industry experts on a variety of leadership and healthcare topics. 

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What does it mean?

What does it mean?

During a recent conversation with a colleague who used to serve in the military, we discussed the instability of the past several years and how best to find a way forward. I shared that I saw the need for more collaboration as we try to effectively cope with all the...

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References make a difference in a job search

References make a difference in a job search

In today’s competitive job market, a good reference is more valuable than ever. But preparing a reference list needs to be done right, or you could end up hurting your chances of landing the job, rather than helping. Choose a variety of references. In general,...

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How to Survive a Cyberattack

How to Survive a Cyberattack

There are certain days that are branded in your memory, that shape you as a leader and a person.  For me, June 15, 2019—the day the hospital I serve as CEO was hit with a cyberattack—is one of those unforgettable days. Unfortunately, the threat of a cyberattack and...

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Put your own name in the Google search bar

Put your own name in the Google search bar

When people hear the term “reputation repair,” it brings to mind extremely negative, even catastrophic, images. But reputation repair is broader than that in my mind. Managing your reputation is the work of every single professional, from those with a sterling...

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Fix the problem, not the blame

Fix the problem, not the blame

When you are hired into a position after someone has left the organization, my advice is this: Don’t speak ill of the departed! You may not find things in good order, or the way you would like to have left them. However, don’t take the low-hanging fruit of blaming...

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Hire to get the job done, not to fill a position

Hire to get the job done, not to fill a position

In the midst of the Great Resignation, staffing is complete chaos. Across industries, organizations are rushing to fill vacancies so that customer service (and profits) don’t skip a beat. In the urgency of the moment, everyone is looking to hire permanent employees to...

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You are your own best competition.

You are your own best competition.

Are all successful leaders competitive by nature?  If pressed to name a leader who is not the least bit competitive, I don’t think I could.  I can honestly say that I have never met a successful leader who isn’t always striving to be better, improve themselves, or at...

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Ask the right questions in your interview

Ask the right questions in your interview

When people in career transition are preparing for an interview, they tend to spend a lot of time practicing their answers to the questions that they think they’ll be asked. This is wise. You can almost guarantee you’ll be asked some form of the questions “Why are you...

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Lifting Each Other in Challenging Times

Lifting Each Other in Challenging Times

Recently, I had an opportunity to check in with leaders across the healthcare industry to pause and reflect on the past two years of caring for our community and each other in the midst of a pandemic. We talked about what we have learned about ourselves, our teams,...

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