Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
What does it mean?
During a recent conversation with a colleague who used to serve in the military, we discussed the instability of the past several years and how best to find a way forward. I shared that I saw the need for more collaboration as we try to effectively cope with all the...
Strategic Prioritization and Deselection: Being transformative in the beginning stages of an endemic
On the cusp of entering an endemic state, organizations are deciding what to turn their attention to “after COVID.” Wise leaders will recognize that this is not as simple as carrying on with their pre-COVID strategies. No organization has been immune to the shockwave...
References make a difference in a job search
In today’s competitive job market, a good reference is more valuable than ever. But preparing a reference list needs to be done right, or you could end up hurting your chances of landing the job, rather than helping. Choose a variety of references. In general,...
How to Survive a Cyberattack
There are certain days that are branded in your memory, that shape you as a leader and a person. For me, June 15, 2019—the day the hospital I serve as CEO was hit with a cyberattack—is one of those unforgettable days. Unfortunately, the threat of a cyberattack and...
Put your own name in the Google search bar
When people hear the term “reputation repair,” it brings to mind extremely negative, even catastrophic, images. But reputation repair is broader than that in my mind. Managing your reputation is the work of every single professional, from those with a sterling...
What will it take to get patients back to see their doctor?
The pandemic has changed many things about our culture and daily life. Even with a likely shift to an endemic state and more “normal” days ahead, many things have changed in the past two years that will not change back to how they were. Among them is the old...
Fix the problem, not the blame
When you are hired into a position after someone has left the organization, my advice is this: Don’t speak ill of the departed! You may not find things in good order, or the way you would like to have left them. However, don’t take the low-hanging fruit of blaming...
Hire to get the job done, not to fill a position
In the midst of the Great Resignation, staffing is complete chaos. Across industries, organizations are rushing to fill vacancies so that customer service (and profits) don’t skip a beat. In the urgency of the moment, everyone is looking to hire permanent employees to...
COVID in 2022: Key components of moving to an endemic state
During this current winter wave, many countries outside the U.S. continue to use blunt COVID mitigation measures that they relied on early in the pandemic. These measures, such as transitioning kids to at-home learning and closing businesses, resulted in significant...
You are your own best competition.
Are all successful leaders competitive by nature? If pressed to name a leader who is not the least bit competitive, I don’t think I could. I can honestly say that I have never met a successful leader who isn’t always striving to be better, improve themselves, or at...
Ask the right questions in your interview
When people in career transition are preparing for an interview, they tend to spend a lot of time practicing their answers to the questions that they think they’ll be asked. This is wise. You can almost guarantee you’ll be asked some form of the questions “Why are you...
Toxic leaders lead by division, diversion, and dissension
In my decades of leadership in healthcare, I have learned the hard way that not every person with a “C” in their title or who has been appointed to a board of directors understands what it means to lead. These deficient “leaders” are always looking for a magical...
Lifting Each Other in Challenging Times
Recently, I had an opportunity to check in with leaders across the healthcare industry to pause and reflect on the past two years of caring for our community and each other in the midst of a pandemic. We talked about what we have learned about ourselves, our teams,...
Can’t find any job openings? Write a marketing letter.
A lot of people looking for the next step in their career rely heavily on advertised openings and recruiters, but many jobs on the market are never made public. You lose a lot of the market if you wait to see what becomes available. Sending a marketing letter to the...
A mission statement must be more than a PR tactic
Each one of us has deeply held beliefs that motivate us to action. This is part of what it is to be human. It is embedded in our humanity to pursue virtue, or a habitual and firm disposition to do good. Our character is inextricably linked with virtue, because good...
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