Strategic Prioritization and Deselection: Being transformative in the beginning stages of an endemic

Strategic Prioritization and Deselection: Being transformative in the beginning stages of an endemic

On the cusp of entering an endemic state, organizations are deciding what to turn their attention to “after COVID.” Wise leaders will recognize that this is not as simple as carrying on with their pre-COVID strategies. No organization has been immune to the shockwave...
What I’m learning about moving forward in uncertainty

What I’m learning about moving forward in uncertainty

It’s been 18 months since COVID-19 changed everything, and I am exhausted. We have endured tremendous loss as a society: loss of life, finances, jobs, routines, community…and the list goes on. Coping with uncertainty has become “normal.” In psychology, coping skills...
Innovation spotlight: Life-changing products emerge out of necessity during the pandemic and make life better

Innovation spotlight: Life-changing products emerge out of necessity during the pandemic and make life better

As we all know, challenges and obstacles provide the opportunity for growth. Many of us are aware of this adage, but some individuals and organizations respond differently to a difficult situation than others. The high performing organizations continue their move in...
Patients and hospitals benefit when hospitals know the actual cost of their services.

Patients and hospitals benefit when hospitals know the actual cost of their services.

Hospitals and health systems have spent the past decade responding to patient and government demands for increased price transparency, and the demand only continues.  While the healthcare industry has made strides in ensuring patients know the cost of their care...