Healthcare execs, do you know what’s in your chargemaster?

Healthcare execs, do you know what’s in your chargemaster?

A hospital’s charge description master (CDM), or chargemaster, is often referred to as the “heart” of the healthcare revenue cycle. It includes codes for every procedure, material used, medication, and service that a healthcare organization provides its patients. It...
Bridging the Gap Between Providers and Payers

Bridging the Gap Between Providers and Payers

Cheryl, a patient of a large, multi-city health system, received a call from her insurance company. Looking at Cheryl’s medical history, you’ll find her Type 2 diabetes is well-managed with oral medications. She sees her endocrinologist every six months to monitor her...
Community Vitality: The importance of access to high-quality healthcare and K-12 education

Community Vitality: The importance of access to high-quality healthcare and K-12 education

The question of why some communities and companies grow and prosper, while others shrink or even cease to exist, has intrigued me for decades. Theories exist with no single one applicable to every situation. Two variables stand out to me as “must-haves” to ensure...
Want to get the most bang for your tech bucks? Stop automating bad practices.

Want to get the most bang for your tech bucks? Stop automating bad practices.

The business world seems to be moving in the direction of business process automation, yet in the healthcare industry only about 20% of provider organizations are widely engaging in hospital financial automation, according to a new Black Book CFO survey. Automation...