Converting the currency of patient access into organizational growth and economic development

Converting the currency of patient access into organizational growth and economic development

The best way to provide exemplary patient access is to go to where the patients are. It seems like a simple approach, but healthcare tends to invest in communities by population density usually defined by home address. My team at Centra Health, a four-hospital,...
Community Vitality: The importance of access to high-quality healthcare and K-12 education

Community Vitality: The importance of access to high-quality healthcare and K-12 education

The question of why some communities and companies grow and prosper, while others shrink or even cease to exist, has intrigued me for decades. Theories exist with no single one applicable to every situation. Two variables stand out to me as “must-haves” to ensure...
Hurricane Florence is no match for Florence Nightingale: Nursing process and human resiliency wins out every time

Hurricane Florence is no match for Florence Nightingale: Nursing process and human resiliency wins out every time

Since the 1990s, I used the nursing process (assessing, diagnosing, planning, implementing, and evaluating) plus a healthy dose of human resiliency in healthcare leadership and my personal life. Little did I know that this training would benefit me when I least...