All too often, the media are focused on poor behavior, often aggressive and mean behavior, name calling and other things that if our mothers were watching, things they would not be proud of if we were the ones displaying that behavior.

The Civility Mirror means when I am preparing for an interaction and thinking about the words I choose, I think carefully, especially when it comes to how it might make another person feel. I don’t change my conviction, but my delivery to minimize how my words might cut someone personally. The Civility Mirror challenges me to plan ahead and also to reflect. I will often use my Civility Mirror after a communication exchange and self-reflect on what I could have done better.

See more from E.W. Tibbs at

Author: EW TibbsA Proactive, Determined Leader Who Builds Lasting, Collaborative Relationships with key constituencies to advance the goals of the organization. A visionary change agent, who sets the highest performance standards for himself and for the organization. Seeks out difficult, long-standing problems and solves them with a deft political touch. Especially effective in building positive relationships (medical staff and other). Strong clinical knowledge and experience create solid working relationships with clinical team members. Builds high performing teams and empowers them to solve problems and move the organization forward. A skilled financial steward who is fact-based and data-driven.