Sometimes it is hard to appreciate the beauty of the journey.  Reflection and memories often bring the most impactful and enduring lessons.  Role models play such a critical role in our lives.  Two of my role models were my grandmothers.  Ruth Atwell Tibbs, or as I knew her “Mamaw,” and Elizabeth Feather Dooley, or as I knew her “Granny Berry,” were incredible women.  They could fix anything that seemed to be off in the world by simply listening.  I seldom remember an immediate response to any of the scenarios in which I observed them to listen very carefully.  Reflecting on the memories of Mamaw and Granny Berry brought me to several observations that I wish to share with you.

It was crystal clear that both my grandmothers were listening carefully with their ears (sense of hearing for the verbal component), eyes (sense of sight for many of the non-verbals), hearts with only the desire to understand and serve, and ultimately with their souls to gain and share selfless wisdom.  Differently stated, it was clear that neither of them was focused on or worried about what their response should be, or if they even needed a response because they were fully and selflessly invested in the person or people they were listening to. 

As I look around our world today, there are plenty of ways to make improvements.  I am certainly no exception and am striving to simply be a better person today than I was the day before.  Political, economic, social, and many other sources of unrest dominate our society, main-stream and social media.  While no one solution brings a magic fix, the key to beginning and sustaining a state of improvement is listening. 

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Author: EW TibbsA Proactive, Determined Leader Who Builds Lasting, Collaborative Relationships with key constituencies to advance the goals of the organization. A visionary change agent, who sets the highest performance standards for himself and for the organization. Seeks out difficult, long-standing problems and solves them with a deft political touch. Especially effective in building positive relationships (medical staff and other). Strong clinical knowledge and experience create solid working relationships with clinical team members. Builds high performing teams and empowers them to solve problems and move the organization forward. A skilled financial steward who is fact-based and data-driven.