When I picture a great leader, I picture someone who never lets their temper get out of control, no matter what problems they are facing. I think of someone who has the complete trust of their staff, listens to their team, is easy to talk to, and always makes carefully informed decisions.
What I have described is an emotionally intelligent leader.
Emotional intelligence is the ability to be keenly aware of your own emotions, and the emotions of those around you. These individuals are aware of the root cause of their emotions and how their emotions affect those around them.
According to Daniel Goleman, an American psychologist who helped to popularize Emotional Intelligence (EI),
there are five main elements of emotional intelligence:
Self-awareness — Self-regulation — Motivation
Empathy — Social skills
The more that you, as a leader, manage each of these areas, the higher your emotional intelligence.
To be effective, leaders must have a solid understanding of how their emotions and actions affect the people around them. The better a leader relates to and works with others, the more successful he or she will be. The good news is, Emotional intelligence can intentionally be developed.
We are facing a critical era of transformation in healthcare and success is entirely dependent upon strong leadership. As you rise through the leadership ranks you must master Emotional Intelligence as a key component if you hope to become a great leader.