Too much of a good thing can sometimes be a problem; there is a risk that caring too much can result in burnout. Even a profession that is literally and figuratively built on it, as is healthcare, there is not immunity to an overdose of caring.

You might be thinking: “What healthcare leader would ever tell a member of their team to care less?” Self-reflect and visualize your peers and the people you are leading. Do any of these characteristics seem familiar?

  • Constantly worries about what people think
  • Always feels obligated to fix things
  • Has a hard time letting things go
  • Starts the day with a list of worries
  • Ends the day with a list of worries
  • Stresses about staff turnover
  • Stresses about staff happiness

I’m sure you can identify with some of these tendencies personally or amongst your team. The answer is not to stop caring about patients, staffing, getting through your “to do” list, or about being liked; the answer is to care just the right amount! Think of care as sugar; in the words of Mary Poppins it takes “Just a spoonful of sugar…!”

Care enough to progress toward your goals, being visible and open, maintaining control while knowing when to let go, and earning respect. Care about being liked, but do not rest your self-worth on it. Sound advice you might say, but easier said than done. Try this CARE PLAN:

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Author: Michael McBride

Mike’s experience over the past 25+ years includes CEO, COO and President roles. He is a transformational leader who understands the future of healthcare. He is adept at improving organizational performance across a balanced scorecard. He has outstanding communication skills and his stakeholder engagement and collaborative spirit make him an especially effective leader of change. His experience includes senior leadership positions within several integrated health systems.