I am sure you have heard the old adage “the definition of insanity is to keep doing the same thing over and over again expecting a different result.” I would like to expand to that definition “and doing something without appropriate planning and expecting a better outcome.” Have you ever witnessed an unexpected result or outcome followed by a flurry of activity which is expected to positively impact the outcome? The danger of this reactionary activity is the false sense that the problem is being solved. Reactionary activity may address the fringe of the problem, but the root cause remains festering and aggravating the organization. To help with the risk of confusing activity with root cause problem solving, I suggest the Four Steps to Achievement, or what I like to call P8. Read the Full Article

Author: Loren Chandler

Loren has been learning healthcare for over 20+ years and delivering leadership and expertise through financial and operational executive roles. His passion to improve outcomes in community, academic, for-profit and non-profit healthcare organizations has created opportunities for Loren to excel in times of change. Loren’s success is grounded in his ability to create dedicated teams that drive for mission-focused excellence. Two health systems returned to profitability through Loren’s leadership and his ability to focus an organization on measured outcomes that drove a balanced approach to operational improvement.