Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
Technology and price transparency are aligning to disrupt traditional healthcare—for the better
There is reluctance in the healthcare industry to adopt new price transparency technology. Some healthcare providers are ignoring it all together, saying they’ll wait and see if anything comes of it. But this technology isn’t “coming.” It’s already here. With the...
The Art of Leading: Never Let Them See You Stress
Leaders are always on stage; they are not allowed to have a bad day. It sounds a little harsh, but indeed true. Think about what would happen if your leader walked around showing the weight of the world on his/her shoulders. They might not be that obvious or...
[Video] The Five Rs to Successfully Manage a Career Transition or Crisis
Watch EW's video here Each phase, much like the stages of grief, take a different amount of time for each person. The most important thing to remember as you work through the five phases of a career crisis is to allow yourself to be human. The Five Phases: Rejection -...
85/15, 8 of 10, and 114 Years
What’s in a number? Meet Ron Benfield, Vancouver, WA. Numbers are a big deal for Ron. He has been swimming in them for over four decades as a finance executive with several prestigious hospitals and health systems. I met Ron last fall on the phone while doing business...
The importance of maintaining professional AND personal relationships
I just spent the weekend retreating with a group of executives, the top females in their respective companies. We have strict rules for our group – we cannot solicit business from each other and we cannot share our member information. Even though many of us have...
For leaders: Turn “What’s in it for me?” into “What’s in it for YOU?”
It seems we’ve become more self-centered and focused on personal gains and benefits, especially in today’s society. When narrowing our perspectives to “self,” we create resistance to change because our sole focus is “What’s in it for me?” (WIIFM). The realities of our...
Connections, Not Transactions: A better way to network
Networking is so often thought of as something that no one really wants to do, but that everyone knows they have to do in order to succeed in their careers. But I don’t think most people realize the true value of it. 70% of people looking for a job find it through...
Enough of this “Life Purpose” thing! Can’t We Get Over It?
Does it all get kinda old after a while? Are we all that "lost?" Is the void that big? Yep - I fear it is. This week, let's take a little trip through this "life purpose" thing and ponder its validity. And maybe add it to our "to do" list. Read the...
What Do Retirement and the Internal Combustion Engine Have In Common? Read On!
Can you imagine this disappearing from the planet? Some are predicting its demise after 150 years. I suspect it won't go away without some pretty stiff resistance. But there are some pretty compelling ecological arguments for it being replaced....
Converting the currency of patient access into organizational growth and economic development
The best way to provide exemplary patient access is to go to where the patients are. It seems like a simple approach, but healthcare tends to invest in communities by population density usually defined by home address. My team at Centra Health, a four-hospital,...
Mid-tier management development is critical to your success
Often managers and directors are hired because they have become known as experts in their departments or they have been with the organization for several years and want to advance. But are you setting these great employees up for success with this new advancement in...
A Maxim on Leadership
Leadership styles vary from individuals, business entities, and personality types. Styles may range from dictatorial to collaborative and from hands-on to distant delegation. No matter the individual or entity's style, successful business leadership rests on a common...
Will hospital price transparency impact the patient-physician relationship?
The relationship between physician and patient, has been the foundation of healthcare, built on empathy, honesty, and trust. Will moves toward increased price transparency change this foundational aspect of healthcare? Patient-physician relationship While there is...
We Aren’t Made for the Life We Are Living. Here’s why.
We should have paid attention in biology class. Maybe we would have learned how to realize our "whole life potential" of 120+ years But we didn't - and we haven't. We didn't get the message that we have quite the cellular-based biological fortune. So, we squander it....
Want your employees to do their best work? Make it safe to fail.
As healthcare leaders, we want to inspire and empower our employees to do creative, high-quality work that serves our patients and our communities. There is seemingly no end to the methods executives can use to accomplish this goal, but I have found that no strategic...
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