The importance of maintaining professional AND personal relationships

The importance of maintaining professional AND personal relationships

I just spent the weekend retreating with a group of executives, the top females in their respective companies. We have strict rules for our group – we cannot solicit business from each other and we cannot share our member information. Even though many of us have...
Does your hospital know what happens when your bill goes to collections?

Does your hospital know what happens when your bill goes to collections?

This article published recently in the The Atlantic points out that unexpected, large hospital bills can happen to anyone. This caregiver was hounded by collectors, one even inviting them to connect on LinkedIn! As healthcare administrators, we have a good...