Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
How to ‘Stop the Insanity’ and Pave the Way to Real Achievements
I am sure you have heard the old adage “the definition of insanity is to keep doing the same thing over and over again expecting a different result.” I would like to expand to that definition “and doing something without appropriate planning and expecting a better...
High Performing Physician Enterprise: Achieve Value Based Results
Performance Excellence-Physician Enterprise The healthcare industry is at a crossroads. Consumerism, regulatory requirements, payer requirements, employer demands and other factors are driving forces for change in service delivery. Now is the time to get it right. We...
Systemizing Healthcare: The Integrator Role
This is Part 2 of a Four-part Leadership Transformation Series (LTS). (Read Part 1 Here) Transformation in healthcare is personal: it requires the transformation of health system leaders. This LTS begins to speak to key differences in some of the fundamentals of...
When is achieving all your goals not good enough?
We’ve closed the books on another year, and it’s time to review your performance. Maybe you’ve completed all your goals -- congratulations you’ve failed. Failed? How could that be, I’ve completed all my goals? And therein lies the problem, you didn’t set your goals...
Patient Care Experience Beyond the Medicine
INTEGRATING SUPPORT SERVICES AND FAMILIES FOR PSYCHOSOCIAL CARE. He is that family member we all know, regrettably often looked upon as bothersome, annoying or cantankerous. Throughout my career in home health, skilled nursing and acute care, these family members are...
A visionary leader is proactive
Reactive vs Proactive Leadership I do a lot of reading on leadership. About 2 years ago, I read a book in which the author briefly contrasted reactive and proactive leaders. The author said that reactive leader does not seem to anticipate problems and does not see...
The Fourth Discipline: Transition Management
Leadership Transformation Series This is Part 1 of a Four-Part Leadership Transformation Series (LTS). 2012 Womens Olympic Triathlon finish in London - After two hours of racing with the best in the world, what would one or two seconds in transition time have meant...
Want to build your culture — start by sweeping the floor!
Over the years, I’ve heard many stories, inspirational stories on leadership, one of my favorites involves President John F. Kennedy and his first visit to NASA in 1962. As the story goes, the President was touring the facility when he came across a janitor carrying a...
Focus on Culture for Patient and Family Care: Beyond the Medicine
As healthcare (including acute care, nursing homes, home health and all downstream providers) moves towards a greater focus on patient/family satisfaction, the model of healthcare must also evolve, for both the government and patients/families will be closely...
Take your team to first place — by putting yourself last
Many high performing companies have discovered the value of servant leadership, which simply defined is serving others first. When leaders make this simple, but fundamental mind shift, the culture and the organization will follow as will bottom line results. Employees...
Healthcare Integration: Ship-to-Shore Work and the Ultimate Weapon
Veterans Day reminds me of my father. In WWII, he landed on Omaha Beach on D-Day. As Steven Ambrose details in his book “D-Day,” the Allies planned the Normandy invasion for three years, but as soon as our troops hit the beaches, the plans went out the window. To the...
Changing Landscape and Designation Within Rural Healthcare
The landscape within rural communities was very different in 1977 than it was 20 years later when Congress created the Critical Access Hospital (CAH) designation through the Balanced Budget Act of 1997. The intent was to reduce the financial vulnerability of rural...
Is it ‘Mission Impossible’ for healthcare? Why mission-driven leadership is still the answer.
Healthcare has been in a tremendous period of change, mergers, acquisitions, leadership restructures, and new and improved strategic plans and priorities fill the time of most leaders. During this time of change, many leaders may wonder privately, does the mission of...
Does your new hire have the right stuff? How their personality has a long-term impact on your organization’s bottom line.
In healthcare, how often have you heard this, he/she is a great clinician, but has no personality. Or, take me to hospital A, but if I’m really sick take me to hospital B, this assumes hospital A is the “Nice” hospital but Hospital B is where all the best clinicians...
Are you holding your team back? Why task-oriented leaders should build their relationship skills to accomplish goals
Task oriented leaders, those using just workplans, measurements, goals, dashboards, etc.… sometimes may be left scratching their heads when their teams do not accomplish their goals, or performance begins to decline without any clear reason as to why. To motivate your...
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