Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
Your People Are the Key to a Successful System Transition
With an unprecedented number of healthcare provider mergers and acquisitions in recent years and new requirements being ushered in with the Affordable Care Act, healthcare professionals are in a constant state of technology systems transition. Though replacing a...
Building Trust to Succeed
When it comes to building a strong leadership team, choosing top talent isn’t the only priority; building a culture of trust is also essential to growth and success. According to a recent PwC survey of more than 1,400 CEOs worldwide, more than half of organizational...
Bridging the Gap Between Providers and Payers
Cheryl, a patient of a large, multi-city health system, received a call from her insurance company. Looking at Cheryl’s medical history, you’ll find her Type 2 diabetes is well-managed with oral medications. She sees her endocrinologist every six months to monitor her...
Community Vitality: The importance of access to high-quality healthcare and K-12 education
The question of why some communities and companies grow and prosper, while others shrink or even cease to exist, has intrigued me for decades. Theories exist with no single one applicable to every situation. Two variables stand out to me as “must-haves” to ensure...
Want to get the most bang for your tech bucks? Stop automating bad practices.
The business world seems to be moving in the direction of business process automation, yet in the healthcare industry only about 20% of provider organizations are widely engaging in hospital financial automation, according to a new Black Book CFO survey. Automation...
Looking to the future of healthcare
Leaders in the insurance arena gather to discuss innovation while remaining practical and compliant I recently had the privilege of hosting the Think Tank at the Rise Association West Summit 2019 conference in San Diego, containing many of the top senior-level...
Recognizing Emergency Nurses
Over 145 million patients come to US Emergency Departments every year; it takes over 167,000 emergency nurses to provide compassionate care to these patients: whether a child with a fever or a senior struggling to breathe, they are America’s frontline for care. Many...
Everything I learned in Girl Scouts
I was honored as a Girl Scouts of Western Ohio Woman of Distinction a few years ago, and I was asked to share some of the lessons or “words of wisdom” that I’ve learned through my own experiences and through others. As I reflect, the Five Key Ways that Girl Scouts...
The Benefits of Building a Diverse Team
“Strength lies in differences, not in similarities.” - Steven Covey Diversity and inclusion are top priorities in many organizations today, and there are plenty of benefits that come with implementation. First of all, there’s an increase in profitability. A McKinsey...
Want to make the right permanent hire? Hire an interim first
When an executive leaves unexpectedly or a major personnel changes occur in your organization, the void is felt at all levels of the organization. Rather than rushing to return to a feeling of equilibrium, I believe one of the best ways to make the right permanent...
It’s a Matter of Scale for Healthcare System CEOs
For healthcare CEOs, as the size of the healthcare system grows, so grows their need to balance priorities. By organizational structure, larger system CEOs, including those individuals who are Physician CEOs, often coordinate with multiple individuals reporting to a...
A CARE PLAN for Burnout Prevention
Too much of a good thing can sometimes be a problem; there is a risk that caring too much can result in burnout. Even a profession that is literally and figuratively built on it, as is healthcare, there is not immunity to an overdose of caring. You might be thinking:...
Leading from the front: The importance of community building for non-profit hospitals
Too much of a good thing can sometimes be a problem; there is a risk that caring too much can result in burnout. Even a profession that is literally and figuratively built on it, as is healthcare, there is not immunity to an overdose of caring. You might be thinking:...
Podcast: Getting Your Hospital to Act Like a Startup
Recently I had the privilege to be a guest on the podcast, “Getting Your Hospital to Act Like a Startup.” My part begins in minute 28, but please enjoy the entire episode. Summary: The innovative path is the key to the future of successful healthcare. Innovation and...
Inspired Leaders Create Strong Organizations
Gallup’s State of the American Workplace reports that while the U.S. has more than 100 million full-time employees, only about one-third of them could be considered engaged at work. These are the staffers leaders dream about - they love their jobs and just make their...
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