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The Joy of Non-COVID Conversation

The Joy of Non-COVID Conversation

It has been an unusual time: hospitals and health systems striving for optimal performance against a consistently unpredictable foe.  The predictions provided opportunity for preparations beyond the non-existent result; nevertheless, our ability to restructure and...

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Crisis: What this Stress Test Reveals

Crisis: What this Stress Test Reveals

Every crisis reveals the truth about systems, processes, and people. Amidst the tears and the heroes of the COVID-19 pandemic there are many valuable lessons to be learned. People will be the focal point of this discussion today: recognizing the Unfiltered View of...

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The Labor Side of Supply Chain

The Labor Side of Supply Chain

The limited articles publishing facts and metrics for hospital supply chain staffing presents a gap of the what, where, and why of supply chain labor. The supply chain manager may believe having a person working in each task is the most efficient use of staffing...

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Unity Making the Difference

Unity Making the Difference

Saturday of Easter weekend is day 30* for New Mexico’s COVID-19 battle. In the Christian tradition, it is that silent Saturday between the defeat of Good Friday and the victory of Easter Sunday. In our state response, I find myself quiet and reflective, and relatively...

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