Our Blog
We feature industry experts on a variety of leadership and healthcare topics.
Recent Posts
Don’t waste your December
This time of the year, many people on the job hunt close up shop for the year, certain that no forward progress can be made between Thanksgiving and the New Year. This is simply not true. We all may be eager to put 2020 behind us, but there is still good work to be...
The Art of Supply Chain Turnaround: Four Case Studies
As a young person entering the Air Force, working as an operating room manager, my goal was to learn as much as I could about a doctor’s work and the operation impacting it. After four years of college at one of the best universities in the U.S., I completed an...
Overcoming barriers to provide patient-centered care
The term "patient-centered care" is in vogue and utilized by health system administrators, marketing gurus, hospital staff, and clinicians alike. It's a catchy phrase that resonates with stakeholders, and it sounds like something every healthcare organization would...
Disruption or Disrupter?
Have you ever found yourself in a situation like this: You’re in a meeting where everything is going along smoothly. You are feeling optimistic—you may get done early so you can get back to your office and have a few minutes back in your day! All of the sudden,...
Patients and hospitals benefit when hospitals know the actual cost of their services.
Hospitals and health systems have spent the past decade responding to patient and government demands for increased price transparency, and the demand only continues. While the healthcare industry has made strides in ensuring patients know the cost of their care...
Planning Hospital Supply Chain Leadership for Today and Tomorrow
Healthcare is starving for individuals who can handle the day and age of “every minute counts to fight for the quality and cost” mission of the healthcare system. Every dollar saved is a dollar toward more jobs, not fewer jobs! Of course, this is the mentality that...
Taking time away from the acute care market—and how to come back
Here’s a scenario I get asked about often: You’re in the acute care market. With COVID-19 challenges and hospitals only just now starting to hire again, you look outside the acute care market for job opportunities. But you know from watching colleagues take time away...
Resilience – The Key Ingredient to Success
I can be changed by what happens to me, but I refuse to be reduced by it. – Maya AngelouIf there's one thing that 2020 has definitely called for, its resilience. We're living in turbulent times and COVID-19 has impacted every aspect of American life – from health to...
You can’t fix what you don’t understand
If you are part of your hospital’s front-line staff, think about the last time a member of the executive team rounded in your department. Did the staff scatter, hide behind the computer, and hope to not be noticed, or pretend to be too busy to be interrupted? Did...
Managing the effects of pandemic-induced burnout among healthcare professionals
As the COVID-19 pandemic continues, healthcare workers face unprecedented levels of stress, fear, and anxiety. Situations that trigger chronic stress have always been present within the important and weighty work of caring for patients, but routine stressors are now...
Our current focus on “resilience” as the issue may be adding to the problem
In the trough between COVID outbreaks, my mind has been occupied with how to support our workforce in recovering from the traumas inflicted by this pandemic. In debriefing sessions, Schwartz Rounds and personal conversations, clinicians have shared with me their...
Time: The Currency of Life
Try to imagine a list of topics that you could introduce into almost any conversation that would be free of controversy. Top on that list would have to be the value of life, the wonder of the gift of life, the exhilaration of saving a life, or helping truly transform...
[Video] Mindset as a Strategic Advantage
Mindset addresses the beliefs and attitudes in which we experience the world -- expected and unexpected.Your mindset impacts how you manage a situation and a good mindset can be a strategic advantage.In a crisis or challenging situation, one can learn to grow and...
[Video] The Civility Mirror
All too often, the media are focused on poor behavior, often aggressive and mean behavior, name calling and other things that if our mothers were watching, things they would not be proud of if we were the ones displaying that behavior. The Civility Mirror means when I...
Three Ways to Increase Organizational Resiliency
While individual resilience is important, especially in turbulent times, organizational resilience is also crucial. According to BSI, organizational resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and...
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