Improving Trust Through Conversational Intelligence

It is my passion to equip people with the tools it takes to be successful. With that in mind, I have assembled a team of leaders that will help you gain the competitive edge you are looking for. One of the members of my coaching team is Joy Goldman.

Joy is an accomplished professional in leadership, physician development, coaching, and enhancing organizational effectiveness. I feel that you will find her insights useful and helpful.

-Jim

By Joy W. Goldman, RN, MS, PCC, Professionally Certified Leadership Coach

Research shows that 9 in 10 conversations miss the mark. Sometimes people may say to you, “I don’t have time to spend in deep conversations – they take too long.” By mastering Conversational Intelligence (C-IQ), what normally could take months or even years, can happen instantaneously. Below are three significant ways that Conversational Intelligence can impact your leadership success:

  • Enables quicker, deeper connections. We see higher levels of trust, of partnering, and of teamwork. Our world is moving from an I-centric world (focused on self and independent leader) to a WE-centric world (focused on teams and collaboration).
  • Provides frameworks for building TRUST. Trust is the human platform from which great conversations emerge. Patrick Lencioni identifies trust as the foundation for all effective teams. C-­IQ provides a new innovative framework for understanding how conversations shape our relationships, partnerships, our culture and our reality. C-­IQ introduces tools for creating higher levels of trust and higher levels of engagement, which strengthens partnerships, teams, and cultures.
  • A scientifically proven method for improving engagement. Based on Neuroscience Research- specifically the Neuroscience of Conversations, C-IQ facilitates the accomplishment of results, while also fostering enjoyment with the process.

C-­IQ provides us with deep understanding about how every conversation has an impact ­on our brain. With this understanding, we can prime our conversations for impact and learn how to develop trusted relationships. Building trust comes from practicing inquiry. Click here to read an article on applying self-inquiry to achieve your goals.

Would you like to learn how to master conversational intelligence or other enhanced communication skills? Contact Joy today.

Joy W. Goldman RN, MS, PCC This email address is being protected from spambots. You need JavaScript enabled to view it.

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