The healthcare environment continues to undergo rapid and profound change with mergers, acquisitions and new business models forever changing the landscape of how we lead and deliver healthcare for the next millennium. In my previous article, I discussed the concepts of leading your team through complex problem solving. Today the focus is on you, the leader, how you successfully navigate yourself through new relationships, complex reporting structures and multi-entity healthcare business models.

As leaders in this new matrix and/or multi entity models, we are challenged to rethink our leadership style and model into a much more collaborative and creative approach to be successful. New relationships, business or otherwise require us to lead together, build upon individual and team strengths and become much more resilient to change. In my experience, I’ve had the opportunity to both model and observe what I call best practices when leading in a highly complex and matrix environment:

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Author: Rand O'LearyRand O’Leary, FACHE most recently served as the PeaceHealth Chief Executive for the Oregon Network. Rand joined PeaceHealth in 2014 and had oversight for operations in Oregon at Sacred Heart Medical Center, RiverBend in Springfield, University District Medical Center in Eugene, Cottage Grove Community Medical Center in Cottage Grove and Peace Harbor Medical Center in Florence. Rand is an experienced healthcare executive and leader, seasoned by over 20 years of leadership in Surgical Services, Neurosciences, Cardiovascular, Ambulatory and Physician Practice Operations during tenures at Borgess Medical Center in Kalamazoo, Michigan, a 425-bed tertiary referral and teaching hospital and member of Ascension Health and the 537-bed St. Joseph Mercy Hospital in Ann Arbor Michigan, the flagship hospital of the St. Joseph Mercy Health System and a member of Trinity Health.